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Returns

Had a change of heart?

We want you to love (LOVE) every item you purchase, so understand that you might like to return an item.  We want this to be as simple as possible. You can return your goods, no questions asked within 14 days as long as they are in the original saleable condition, including the original packaging.

Simply email hello@earthlyurban.com and we will send the details of where to send your package.

You can either receive a refund or exchange on your returned items. We are however not able to refund the postage costs.

*Please note that all rugs and custom made textiles are not eligible for returns and/or exchanges.